How can we help you?

If you need to change or cancel your order, contact our Customer Delight team at 855-983-5566 within 1 hour of placing your order. Our team will assist you promptly.

We accept multiple payment methods, such as credit/debit cards, PayPal, and other secure online options. Check out the full list during checkout.

Once your order is shipped, you'll get an email with a tracking number and a link to follow your package.

WaggleCam has a special reverse rotation feature to prevent treat jams. If a treat does get stuck, simply press the manual toss button on the device to free it.

When the treat storage is full, any treats you don't toss will be saved for the next toss. If you run out of treats because of low storage, it's considered that you have empty treats.

To change your email address, please contact Waggle's Customer Delight Team at 855-983-5566 or email them at support@mywaggle.com. The team will assist you promptly.

You don't need batteries for WaggleCam! It uses a Type C cable and a regular wall plug. It's compatible with both 110v and 220v, so it works worldwide with a socket converter. Stay connected to your pets hassle-free!

It’s best to opt for treat that are dry, firm and no larger than 1cm.

The WaggleCam treat container can be easily cleaned with a damp cloth.