Device & Application
1. Does the WaggleCam Pro support both 2.4GHz and 5GHz WiFi?+
Yes, it supports dual-band WiFi for enhanced connectivity.
2. What is the camera's field of view?+
The WaggleCam Pro has a 110° field of view.
3. Does the camera have night vision?+
Yes, it features night visibility up to 10 meters.
4. Is the WaggleCam Pro weatherproof?+
No, the WaggleCam Pro is designed for indoor use only.
5. How many cameras can I connect to the Waggle app?+
You can connect up to 5 cameras to a single Waggle account.
6. What is the maximum resolution of the WaggleCam Pro?+
The camera captures video in up to 3MP resolution.
7. Does the camera support audio recording?+
Yes, it has two-way audio for listening and speaking through the camera.
8. How does the camera's AI enhance security monitoring?+
The AI technology allows the camera to automatically track and follow moving objects within its field of view, ensuring comprehensive monitoring and capturing essential activity details.
9. How do I view recorded videos?+
Recorded videos can be accessed and played back through the Waggle app.
10. Can I control the camera's pan and tilt functions from the app?+
Yes, the app allows you to control the camera's pan and tilt functions remotely.
11. Is there motion detection?+
Yes, the camera has intelligent motion and sound detection capabilities.
12. What types of alerts can I receive?+
You can receive motion and sound alerts.
13. Can I adjust the sensitivity of motion detection?+
Yes, motion detection sensitivity can be adjusted in the app settings.
14. How do I enable two-way audio?+
Two-way audio can be enabled directly from the live view screen in the app.
15. Does the camera support auto-tracking?+
Yes, it includes an auto-tracking feature to follow moving objects.
16. How do I use the treat tosser feature?+
To use the treat tosser:
• Open the treat compartment and fill it with small, dry treats.
• In the Waggle app, navigate to the live view and tap the treat icon to activate the treat tosser feature.
• Tap the toss button to release a treat to your pet.
17. What types of treats can I use with the WaggleCam Pro?+
Use small, dry treats that fit within the size recommendations specified in the user manual to avoid jamming the treat tosser.
18. How do I clean the treat tosser?+
Clean the treat compartment regularly to prevent treat residue buildup. Use a dry cloth or brush to remove any debris.
How it works
1. How do I install the WaggleCam Pro?+
Plug in the camera, download the Waggle app, register, and connect it to your WiFi via the app. Follow the on-screen instructions.
2. Can the WaggleCam Pro be mounted on a wall or ceiling?+
Yes, the camera comes with mounting hardware for flexible installation options.
3. How does the motion detection feature work?+
The camera detects movement and sends alerts to your device via the Waggle app.
4. Can I view the camera feed remotely?+
Yes, you can view the live feed from anywhere using the Waggle app.
5. How do I reset the camera to factory settings?+
Press and hold the reset button on the camera for 5 seconds.
6. How do I update the camera's firmware?+
Firmware updates are automatically applied through the Waggle app.
7. How do I enable the treat tosser in the app?+
Go to the live view screen in the Waggle app and tap the treat icon to activate the treat tosser feature.
8. Can I schedule treat tossing?+
Yes, you can schedule treat tossing through the app by setting specific times for treats to be dispensed.
9. What should I do if the treat tosser is not working?+
Ensure the treat compartment is not jammed and is properly loaded. If the issue persists, contact customer support for assistance.