2-Year Plan - Terms & Conditions

• Your 2-Year plan starts from your plan purchase date.
• 2-Year plans will renew automatically every 2 years from the plan purchase date.
• For example, if you subscribe to the 2-Year plan on January 10^th, 2022, your plan will automatically renew on January 10^th, 2024, and every two years thereafter until canceled.
• If you cancel a 2-Year Plan within 7 days of the renewal date, you will be eligible for a full refund minus the $10 administrative fee.
• If it's a combo purchase, you can cancel the plan within 7 days from the date of delivery.
• No refunds shall be provided if the plan is canceled after 7 days from the renewal date.
• The STOP SERVICE form should be filled out at least 3 days before the renewal date to stop auto-renewal.

Yearly Plan - Terms & Conditions

• Your Yearly plan starts from your plan purchase date.
• Yearly plans will renew automatically every year on the plan purchase date.
• For example, if you subscribe to the Yearly plan on January 10^th, your plan will automatically renew every January 10^th thereafter until canceled.
• If you cancel a Yearly Plan within 7 days of the renewal date, you will be eligible for a full refund minus the $10 administrative fee.
• If it's a combo purchase, you can cancel the plan within 7 days from the date of delivery.
• No refunds shall be provided if the plan is canceled after 7 days from the renewal date.
• The STOP SERVICE form should be filled out at least 3 days before the renewal date to stop auto-renewal.

Half-Yearly Plan - Terms & Conditions

• Your Half-Yearly plan starts from your plan purchase date.
• Half-Yearly plans will renew automatically every 6 months from the plan purchase date.
• For example, if you subscribe to a Half-Yearly plan on January 10^th, your plan will automatically renew on July 10^th of the same year and repeat every 6 months thereafter until canceled.
• If you cancel a Half-Yearly Plan within 7 days of the renewal date, you will be eligible for a full refund minus the $10 administrative fee.
• If it's a combo purchase, you can cancel the plan within 7 days from the date of delivery.
• No refunds shall be provided if the plan is canceled after 7 days from the renewal date.
• The STOP SERVICE form should be filled out at least 3 days before the renewal date to stop auto-renewal.

Quarterly Plan Terms & Conditions.

• Your Quarterly plan starts from your plan purchase date.
• Quarterly plans will renew automatically every 3 months from the plan purchase date.
• For example, if you subscribe to your plan on April 10^th, 2022, your plan will automatically renew on July 10^th, 2022, and every three months thereafter until canceled.
• If you cancel a Quarterly plan within 7 days of the renewal date, you will be eligible for a full refund minus the $10 administrative fee.
• If it's a combo purchase, you can cancel the plan within 7 days from the date of delivery.
• No refunds shall be provided if the plan is canceled after 7 days from the renewal date.
• The STOP SERVICE form should be filled out at least 3 days before the renewal date to stop auto-renewal.

Monthly Plan Terms & Conditions

• Your Monthly plan starts from your plan purchase date.
• Monthly plans will renew automatically every month from the plan purchase date.
• For example, if you subscribe to your plan on April 10^th, 2022, your plan will automatically renew on May 10^th, 2022, and every month thereafter until canceled.
• There will be no refunds for the plan cancellation.
• If it's a combo purchase, you can cancel the plan within 7 days from the date of delivery.
• When returning the device which has the monthly plan, only the device is eligible for the refund while the plan is not eligible.
• Returning the device which has the monthly plan will not be eligible for the refund of the subscription.
• The STOP SERVICE form should be filled out at least 3 days before the renewal date to stop auto-renewal.

Subscription Plan/period changes:

Plans

• You can change your subscription plan from Rover to Wanderer or Waggler anytime with no administrative fee.
• Your account will be charged a Wanderer or Waggler fee prorated based on the amount left with your Rover billing cycle at that time.
• For example, if your Rover Yearly renewal date is April 30^thand you have switched to the Wanderer Yearly on April 15^th, the Wanderer Yearly plan will be effective from April 15^th and renews every year on April 15^th thereafter until canceled.
• Your account will be charged prorated. i.e., The balance amount from April 16^th to April 30^th will be applied as a credit towards your Wanderer Yearly fee.

Period

• You can change your subscription plan from Monthly to Half-yearly, or Yearly or 2-Year anytime with no administrative fee.
• Your account will be charged a Half-yearly, Yearly or 2-Year fee prorated based on the amount left with your Monthly billing cycle at that time.
• For example, if your Monthly plan renewal date is April 30^thand you have switched to the Yearly plan on April 15^th, the Yearly plan will be effective from April 15^th and renews every year on April 15^th thereafter until canceled.
• Your account will be charged prorated. i.e., The balance amount from April 16^th to April 30^th will be applied as a credit towards your Yearly fee.

Waggle Pet Monitor + Plan Combo - Terms & Conditions

• The subscription gets activated immediately once you purchase Waggle Pet Monitor + Plan.
• If you change your mind, you can cancel the subscription within 7 days from the delivery date.

Note: This policy is applicable only for the customers who purchase Waggle Pet Monitor + Plan Combo

App Deletion

• If the Waggle account is deleted from the app, only the renewal stops and no refund shall be provided for the remaining subscription.
• If they delete their account within the 7 days of plan activation they will eligible for a full refund minus the $10 administrative fee.

Please see the corresponding subscription plan’s terms and conditions above for details.