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RV Mini Cam FAQ's

Ordering

1. Where can I order the RV Mini Cam?

You can order it from our Waggle website or Amazon.

2. Is there a bulk order discount available?

Yes, discounts are available for bulk orders. Contact our support team for more details.

3. How can I track my order?

After placing your order, you will receive a tracking number via email. Alternatively, you can install the Waggle application and use your order number to track your products.

4. Can I change or cancel my order after placing it?

You can change or cancel your order within 1 hour of placing it.

5. Is there a warranty for the RV Mini Cam?

Yes, the RV Mini Cam comes with a 1-year manufacturer’s warranty.

Yes, we ship internationally. Shipping fees and times vary by location.

6. Do you offer international shipping?

Yes, we ship internationally. Shipping fees and times vary by location.

7. Are there any additional fees for international orders?

Customs and import duties may apply and are the responsibility of the customer.

8. What should I do if I receive a damaged product?

Contact our customer support immediately for assistance with returns or exchanges.

9. What is the return policy for the RV Mini Cam?

You can return the product within 21 days of purchase for a refund, subject to our return policy.

10. How long does it take to process an order?

Orders are typically processed within 3-5 business days.

11. Is the app compatible with both iOS and Android devices?

Yes, the Waggle application is available for both iOS and Android.

Application/Setup

1. Does the RV Mini Cam support both 2.4GHz and 5GHz WiFi?

Yes, it supports dual-band WiFi for enhanced connectivity.

2. What is the camera's field of view?

The RV Mini Cam has a 110° field of view.


3. Does the camera have night vision?

Yes, it features night visibility up to 10 meters.

4. Is the RV Mini Cam weatherproof?

No, the RV Mini Cam is designed for indoor use only.

5. How many cameras can I connect to the Waggle app?

You can connect up to 5 cameras to a single Waggle account.

6. What is the maximum resolution of the RV Mini Cam?

The camera captures video in up to 3MP resolution.

7. Does the camera support audio recording?

Yes, it has two-way audio for listening and speaking through the camera.

8. What storage options are available?

The camera supports SD card storage of up to 128GB, cloud storage, and NVR connectivity.

9. What features are available in the Waggle app?

The app provides real-time video, motion/sound alerts, two-way audio, and settings customization.

10. Can I share camera access with family members?

Yes, you can share camera access with multiple users through the Waggle app.

11. How do I receive notifications from the RV Mini Cam?

Notifications are sent via push notifications.

12. How do I view recorded videos?

Recorded videos can be accessed and played back through the Waggle app.

13. Can I control the camera's pan and tilt functions from the app?

Yes, the app allows you to control the camera's pan and tilt functions remotely.

14. Is there motion detection?

Yes, the camera has intelligent motion and sound detection capabilities.

15. What types of alerts can I receive?

You can receive motion and sound alerts

16. Can I adjust the sensitivity of motion detection?

Yes, motion detection sensitivity can be adjusted in the app settings.

17. How do I enable two-way audio?

Two-way audio can be enabled directly from the live view screen in the app.

18. Does the camera support auto-tracking?

Yes, it includes an auto-tracking feature to follow moving objects.

19. How does the camera's AI enhance security monitoring?

The AI technology allows the camera to automatically track and follow moving objects within its field of view, ensuring comprehensive monitoring and capturing essential activity details.

How it works

1. How do I install the RV Mini Cam?

Plug in the camera, download the Waggle app, register, and connect it to your WiFi via the app. Follow the on-screen instructions.

2. What are the power requirements for the RV Mini Cam?

The camera uses a Type-C power supply.

3. Can the RV Mini Cam be mounted on a wall or ceiling?

Yes, the camera comes with mounting hardware for flexible installation options.

4. How does the motion detection feature work?

The camera detects movement and sends alerts to your device via the Waggle app.

5. Can I view the camera feed remotely?

Yes, you can view the live feed from anywhere using the Waggle app.

6. How do I reset the camera to factory settings?

Press and hold the reset button on the camera for 5 seconds.

7. How do I update the camera's firmware?

Firmware updates are automatically applied through the Waggle app.