• Please email us at support@mywaggle.com or call 855-983-5566 and get RMA ( return material authorization) before shipping the unit back.
• All Waggle products come with a 1-year limited warranty from the date of shipment.
• Warranty does not cover any physical damages or damages resulting from the abuse of the product.
• Batteries are not covered under warranty.
• Returns under Warranty should be done with RMA (return material authorization) from Waggle customer delight team. RMA will be sent to the customer after a product fault has been confirmed by the customer delight team after troubleshooting.
• The customer is responsible for the return shipping charges for orders.
• Warranty Replacement products can be new or factory refurbished depending on availability.
• Replacement product shipping is free of cost to the customer.
• Once we get the Tracking details from the customer, replacement will be initiated.

21 Days Return Policy.

• Please email us at support@mywaggle.com or call 855-983-5566 and get RMA ( return material authorization) before shipping the unit back.
• Waggle products can be sent back for a full refund (minus the shipping and re-stocking fees) within 21 days from the date of shipment received.
• Customer is responsible for the return shipping charges.
• Refunds have to be authorized by Waggle Customer Delight team.
• Refunds will be processed only after the product returned is received at Waggle and found to be free of any damages.
• Any Shipping charges paid by the customer will not be refunded.
• A re-stocking fee of $10 will be deducted from the product refund.
• Products returned with physical or cosmetic damages are not eligible for the refund
• Yearly subscription refund will incur an additional $10 cancellation fees

Ship to Address for Returns:
Waggle,
1501 Copperfield Parkway #426,
College Station,
TX 77845, USA.