While both are great at Protecting your fur babies from the risks of Heatstroke/Frostbite, the Pet Monitor 4G is packed with Premium features like LCD Screen and built-in GPS to track your Pet Monitor’s location.
No, this is not possible at present. You cannot add/link your existing cellular account with Waggle Pet App subscription. Pet Monitor comes with a pre-activated data plan which cannot change.
This depends upon the intensity of the fall. The devices are designed in such a way that it can sustain falls from up to 2 meters. Please note that any physical or water damage to the device will not be covered under warranty.
Yes, you can cancel your subscription at any time. But the service can only Stop at the end of the billing cycle.
Please email us at support@mywaggle.com or call 855-983-5566 and get RMA (Return Material Authorization) before shipping the unit back. More Details click here
Yes, the Pet Monitor is battery operated. It uses rechargeable Li-ion battery (commonly used in cell phones). The device can be charged using Micro-USB cable through any USB plug point, power bank or 12V input and 5V output cigarette car charger.
Yes, you can charge the Pet Monitor using a 12V input and 5V output cigarette car charger.
The Pet Monitor has 24 – 48* hours battery life depending upon the network availability and alert frequency.
Yes, the device has configurable low battery alert to notify pet owners when the battery level drops below the pre-configured threshold.
Yes, you will receive Text and Email alerts (“RV Power loss Alert”) when the Pet Monitor switches to battery mode. Note: For this to work, the device needs to be plugged into the charger and always powered ON.
Charging the device: Both the devices comes with a USB cord and adapter for charging the device.
Please click here to start your subscription. Please note it will take 20-30 minutes to activate the Pet Monitor. In the meantime, please keep your device connected to the charger.
Please note it will take 24 – 48 hours to activate the Pet Monitor once you have made the subscription payment.
Note : We request you to power-up your Pet Monitor for 2-3 hours to get fully charged.
Yes, you can upgrade from Quarterly to Half yearly/Yearly plan at any time. By doing this, the remaining days in your current plan will be carried forward to your new plan.
E.g. If your Quarterly subscription expires/renews on 10th Jan, and you purchase the Yearly plan on 5th Jan, your Yearly plan will have 370 days in total (365 + 5 days).
Please refer to these links to learn more about Heat Index and how it is calculated.
https://www.weather.gov/safety/heat-index https://www.wpc.ncep.noaa.gov/ html/heatindex.shtml
The heat index formula is expressed as,
HI=c1+c2T+c3R+c4TR+c5T2+c6R2+c7T2R+c8TR2+c9T2R2
In this formula,
HI = heat index in degrees Fahrenheit,
R = Relative humidity,
T = Temperature in ∘F,
c1 = -42.379,
c2= -2.04901523,
c3 = -10.14333127,
c4 = -0.22475541,
c5 = -6.83783 x 10−3,
c6 = -5.481717 x 10−2,
c7 = -1.22874 x 10−3,
c8 = 8.5282 x 10−4,
c9 = -1.99 x 10−6
Blue – Temperature is below the set point
Green – Temperature is within the set range
Red – Temperature is above the set point
This feature allows you to share a copy of your Pet Monitor’s dashboard with your friends.
This feature helps to get the last reported or updated data sent by your Pet Monitor.
No,this option is not available at present.You can cancel your subscription only by contacting us at support@mywaggle.com.
Yes, of course.
No, this is not possible at present. You cannot add/link your existing cellular account with Waggle Pet App subscription. Pet Monitor comes with a pre-activated data plan which cannot change.