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Installation – Setup

  • Charging the device: Both the devices comes with a USB cord and adapter for charging the device.

    Charging-pet-monitor-4g

    1. Insert the Micro-USB connector at the device’s charging port and connect the charger to a power socket, as shown in the above picture
    2. The status indicator will glow ‘Red.’
    3. You may check your Pet Monitor’s battery level on your Mobile App.
    4. Once the battery is completely charged, the indicator will turn into Green.
    5. The indicator will keep glowing as long as the device is plugged into the charger.

    Both Pet Monitor 4G/4G Lite comes with a pre-activated Verizon 4G service. All you need to do is charge the device, and once it is latched with the network, it'll start reporting.

    1. Download Waggle Pet App from Google Play or App Store.
    2. Click Sign in if you already have an account.
    3. Click Register Product if you are a new user and register the product by scanning the QR code.
    4. Enter the required fields.
    5. You are all set.
    6. Note:   If any issues in registration, please call 855-983-5566 or Email support@mywaggle.com

    1. Open Waggle Pet App
    2. Click Register Product
    3. Register the product by scanning the QR code.
    4. Enter the required fields.
    5. You are all set.
    Note:   If any issues in registration, please call 855-983-5566 or Email support@mywaggle.com

Billing & Subscription

In the App

    • Go to Pet Monitor "Dashboard".
    • Below the temperature dial, you will see the “Minimum Temperature”.
    • Click the Edit button (pencil icon) next to it.
    • Scroll to set the temperature you want & Click ‘Save’.
    minimum-alert-temperature

    • Go to Pet Monitor "Dashboard"
    • Below the temperature dial, you will see the “Maximum Temperature”.
    • Click the Edit button (pencil icon) next to it.
    • Scroll to set the temperature you want & Click ‘Save’.
    maximum-alert-temperature

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Scroll down and click “Alert frequency”.
    • Set the required frequency using the scroll bar.
    • You can set it by minutes, hours, and day.
    • Click 'save’.
    Alert-frequency

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Click “Email” to edit.
    • By default you can add up to 5 email address.
    • Click “Done” to Save.
    Existing-Email

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Click “Email”.
    • Click “Add Email”. button at the bottom.
    • Add the Email and click 'Done' to save.
    • You can add up to 5 email addresses.
    New-Email

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Click “Mobile Number” to edit.
    • Edit the Mobile Number and click Done to save.
    Existing-mobile-number

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Click the “Mobile Number
    • Click “Add Mobile“ button at the bottom.
    • Add the Mobile Number and click Done to save
    new-mobile-number

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Go to “Mobile Number
    • Click the 'X' icon in the corner of the field.
    • The mobile number will be removed.
    • Click Done to save.
    removing-mobile-number

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Scroll down to “Enable All Alerts” 
    • Toggle the button to the right to enable alerts / left to disable alerts
    • Click “Ok” in the pop-up 
    Enable-Disable-all-alrets

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Click “RV Power loss alert” 
    • Toggle the button to the right to enable alerts / left to disable alerts
    • Click “Ok” in the pop-up
    How-to-Enable-and-Disable-the-RV-Power-loss-alert

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Scroll down to “Battery Alerts ” 
    • Toggle the button to the right to enable alerts / left to disable alerts
    • Click “Ok” in the pop-up
    How-to-Enable-and-Disable-the-Battery-alert

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Scroll down to “Network Alerts” 
    • Toggle the button to the right to enable network alert / left to disable network alerts.
    • Click “Ok” in the pop-up .
    How-to-Enable-and-Disable-the-Network-alert

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Scroll down to “Temperature alert” 
    • Toggle the button to the right to enable alerts / left to disable alerts
    • Click “Ok” on the pop-up
    temperature-alerts

    • Tap the Settings Settings icon“ option.
    • Under Pet Monitor click “Settings”.
    • Click “Temperature Unit” .
    • Toggle the button to o C or F to choose Celsius or Fahrenheit respectively.
    • Click “Ok” in the pop-up.
    Temperature-Unit

    • Tap the Settings Settings icon“ option.
    • Under the General click “Pet Profile”.
    • Click the Edit button (Pencil icon) next to it .
    • Edit the Profile and Picture as needed
    pet-profile

    • Tap the Safety icon at the bottom tab bar
    • Humidity – Left side
    • Temperature – Top 
    • Heat Index – Right side
    Temp,heat-index,humidity

  • Please refer to these links to learn more about Heat Index and how it is calculated.
    https://www.weather.gov/safety/heat-index https://www.wpc.ncep.noaa.gov/ html/heatindex.shtml

    The heat index formula is expressed as,
    HI=c1+c2T+c3R+c4TR+c5T2+c6R2+c7T2R+c8TR2+c9T2R2

    In this formula,
    HI = heat index in degrees Fahrenheit,
    R = Relative humidity,
    T = Temperature in ∘F,
    c1 = -42.379,
    c2= -2.04901523,
    c3 = -10.14333127,
    c4 = -0.22475541,
    c5 = -6.83783 x 10−3,
    c6 = -5.481717 x 10−2,
    c7 = -1.22874 x 10−3,
    c8 = 8.5282 x 10−4,
    c9 = -1.99 x 10−6

  • Blue – Temperature is below the set point
    Green – Temperature is within the set range
    Red – Temperature is above the set point

    Different-colors

  • This feature allows you to share a copy of your Pet Monitor’s dashboard with your friends.

    share

  • This feature helps to get the last reported or updated data sent by your Pet Monitor.

    Refresh

  • No,this option is not available at present.You can cancel your subscription only by contacting us at support@mywaggle.com.

  • Yes, of course.

    • Tap the Settings Settings icon“ option.
    • Under Billing/Subscription - Click “My Plan.
    • By default, you will be under the Free plan Chum.
    •  Click Upgrade to choose a different plan.

    activate-subscription

    • Tap Settings “ at the bottom navigation bar.
    • Under the General, click “ Refer and Earn”.
    • Click “ Refer now ” fand share Waggle with friends and contacts.
    • Your friend gets your message and makes a purchase using the link you shared
    • You get a $20 Amazon Gift card, and your friend gets a 20% discount on Waggle Pet monitor

App Download

  • Steps to download from AppStore
    Go to the AppStore on your iPhone.
    • Search for “Waggle Pet App”
    • Click and download the App.

    Steps to download from Google play
    Go to Google Play on your Android device.
    • Search for “Waggle Pet App”
    • Click and download the App.

  • No, this is not possible at present. You cannot add/link your existing cellular account with Waggle Pet App subscription. Pet Monitor comes with a pre-activated data plan which cannot change.

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