Yes, the 4G Camera is designed for hassle-free installation. It includes a complete mounting kit and detailed instructions, making it easy to set up within minutes.
Installation / How It Works
1. Is the camera easy to install?
2. Do I need professional help to install the camera?
No, professional help is not required. The installation process is straightforward and user-friendly.
3. Can the camera be installed indoors and outdoors?
Yes, the camera is IP65-rated for weather resistance. It can be installed both indoors and outdoors, functioning seamlessly in various climates.
4. Does the device come with a SIM card and SD card?
Yes, the camera comes pre-installed with a 4G LTE SIM card and a 128GB SD card for local video storage.
5. Does the camera require direct sunlight for the solar panel?
The solar panel works best in direct sunlight but can also charge in cloudy conditions, ensuring uninterrupted power.
6. What are the key features of the 4G Camera?
Key features include:
- Advanced motion detection
- 4G LTE connectivity
- Infrared night vision
- Weatherproof design (IP65)
- Remote live streaming and playback
- Solar panel compatibility for continuous power
7. Why is AOV important?
A wider AOV provides better coverage of the surrounding area, while a narrower AOV focuses on specific details. This helps optimize the camera for different monitoring needs.
8. How does the camera connect to the internet?
The camera uses 4G LTE connectivity, eliminating the need for Wi-Fi. This makes it ideal for remote locations without internet access.
9. What kind of network coverage does the camera require?
The camera requires a 4G LTE network with strong signal strength. It is compatible with major US cellular providers like Verizon, AT&T, and T-Mobile.
10. Will the camera work in remote areas?
Yes, the camera works seamlessly in remote areas as long as 4G LTE cellular coverage is available.
In the App Guide
1. How do I download and set up the app?
The Waggle Pet App can be downloaded from the App Store (iOS) or Google Play Store (Android). Once installed, follow the setup instructions to connect your camera and access its features.
2. What features are available in the app?
The app provides:
- Live video streaming
- Playback of recorded footage
- Motion detection alerts
- Adjustable motion sensitivity
- Device health and battery status
- Footage downloading
3. Can I manage multiple cameras in the app?
Yes, you can connect and monitor multiple 4G Cameras within the same app for streamlined management.
4. What happens when the SD card is full?
The camera supports loop recording, so the oldest files will automatically be overwritten when the SD card is full.
5. How can I view recorded videos?
Recorded videos can be accessed through the app’s playback feature or directly from the SD card.
6. Can I download recordings from the app?
Yes, you can download recordings from the app for sharing or long-term storage.
7. Does the camera support night vision?
Yes, the camera is equipped with infrared night vision, providing clear video footage even in complete darkness.
8. Is the footage secure on the SD card?
Yes, all recordings are securely stored on the SD card, ensuring your footage remains private and accessible only to you.
9. Can I watch live video remotely?
Yes, the Waggle app allows you to stream live video remotely using the camera’s 4G connectivity.
10. Does the camera send real-time alerts?
Yes, you’ll receive instant motion detection alerts through the Waggle app, so you can quickly respond to activity.
11. Can I adjust the sensitivity of motion detection?
Yes, the app lets you customize motion detection sensitivity to reduce false alerts caused by wind, small animals, or other minor movements.
12. What are the available operating modes, and how do they differ?
Power Saving Mode
- AOV Frame Rate: 5 seconds per frame.
- Event Recording Time: Extended to 3 seconds per event.
- Key Benefit: Ideal for maximizing battery life in low-activity areas.
Performance Mode
- AOV Frame Rate: 2 seconds per frame.
- Event Recording Time: Extended to 6 seconds per event.
- Key Benefit: Provides faster frame capture for enhanced motion detection and detailed event recording.
Custom Mode
- Adjustable Settings
- The longer the event recording time, the smaller the AOV frame rate interval.
- Prolonged light usage increases power consumption and reduces standby time.
- Key Benefit: Offers flexibility to balance between recording detail and battery performance based on your specific requirements.
13. What is a video encoding format?
A video encoding format compresses video files for efficient storage, playback, and streaming. Common formats include:
- Standard Compression: Balances quality and file size, widely compatible.
- Advanced Compression: Offers better compression, saving more storage space while maintaining quality.
14. What is Anti-Flicker, and why is it needed?
Anti-Flicker prevents flickering in videos or images caused by artificial lighting. It syncs the camera with regional power grid frequencies (50Hz or 60Hz).
Billing & Subscription
1. Is a subscription required for live streaming?
Yes, a subscription is required to access live streaming after the initial 3-day free trial period.
2. What happens if I don’t subscribe after the trial?
Without a subscription, live streaming and certain advanced features will be unavailable. However, recordings will still be saved locally on the SD card for playback.
3. What are the subscription plans?
The app offers flexible monthly and yearly subscription plans. Detailed pricing is available in the app.
4. Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime through the Waggle App without penalties.
