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1 year warranty
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RV Cam AI Mini
FAQs
User Guides
Setup Videos
Networks Plans
Application & Setup
1. Does the RV Cam AI Mini support both 2.4GHz and 5GHz Wi-Fi?
Yes, it supports dual-band Wi-Fi (2.4GHz and 5GHz) for enhanced connectivity and flexibility.
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2. What is the camera's field of view?
The RV Cam AI Mini offers a full 360° field of view for complete coverage.
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3. Does the RV Cam AI Mini have night vision?
Yes, it features night visibility up to 10 meters.
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4. Is the RV Cam AI Mini weatherproof?
No, it is designed specifically for indoor use.
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5. How many cameras can I connect to the Waggle app?
You can connect up to 5 RV Cam AI Mini units to a single Waggle account.
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6. What is the maximum resolution supported by the RV Cam AI Mini?
The camera supports up to 3MP video resolution for clear and detailed footage.
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7. Does the RV Cam AI Mini support audio recording?
No, the camera does not support audio recording.
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8. What storage options are available?
The camera supports SD card storage of up to 128GB.
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9. What smart features are available in the RV Cam AI Mini?
It offers real-time video streaming, motion/sound detection alerts, and two-way audio communication.
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10. How do I receive alerts from the RV Cam AI Mini?
You will receive push notifications through the Wagglepet app. Make sure notifications are enabled in the app settings.
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11. How can I view recorded videos?
Recorded videos can be accessed and played back directly through the Waggle app's playback feature.
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12. Can I control the camera's pan and tilt functions from the app?
Yes, remote pan and tilt control is available through the Wagglepet app.
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13. Is motion detection available?
Yes, the RV Cam AI Mini includes intelligent motion and sound detection features.
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14. What types of alerts can I expect?
You will receive push notifications for both motion and sound events.
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15. Can I adjust the sensitivity of motion detection?
Yes, you can customize motion detection sensitivity in the app settings.
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16. How do I enable two-way audio?
You can enable two-way audio directly from the live streaming page in the Wagglepet app.
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17. Does the RV Cam AI Mini support auto-tracking?
Yes, it includes auto-tracking functionality for dynamic movement tracking.
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18. Can I download recorded video clips?
Yes, recorded videos can be downloaded through the app by selecting a specific time period.
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19. How do I reconnect my camera to Wi-Fi?
Follow these steps:
Tap the Reset button in the app.
Press and hold the reset button on the RV Cam AI Mini until you hear a "cuckoo" sound.
Tap Next in the app and select your Wi-Fi network.
Ensure your phone's location services are enabled.
Hold your phone 5 inches from the camera and display the QR code.
Wait for the LED to turn solid blue, indicating successful connection.
Tap the Reset button in the app.
Press and hold the reset button on the RV Cam AI Mini until you hear a "cuckoo" sound.
Tap Next in the app and select your Wi-Fi network.
Ensure your phone's location services are enabled.
Hold your phone 5 inches from the camera and display the QR code.
Wait for the LED to turn solid blue, indicating successful connection.
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How It Works
20. How do I install the RV Cam AI Mini?
Simply plug in the camera, download the Waggle app, register, and connect to your Wi-Fi by following the on-screen setup instructions.
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21. What are the power requirements?
The RV Cam AI Mini uses a USB Type-C power supply.
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22. Can the RV Cam AI Mini be mounted on a wall or ceiling?
Yes, it includes a mounting bracket for versatile installation options.
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23. How does motion detection work?
The camera uses intelligent motion detection to identify activity and sends alerts to your mobile device.
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24. Can I view the camera feed remotely?
Yes, live streaming is available from anywhere through the Waggle app.
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25. How do I reset the RV Cam AI Mini to factory settings?
Press and hold the physical reset button on the camera for 5 seconds.
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26. How do I update the firmware?
Firmware updates can be initiated and completed directly through the Waggle app.
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Camera Connectivity & Streaming
27. Why is my RV Cam AI Mini showing offline in the app?
Your camera may appear offline due to a poor Wi-Fi connection or power interruption. Please ensure your camera is plugged in and your Wi-Fi network is stable. Try restarting the year.
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28. Why is my camera not streaming video in the app?
Check if the camera is online and connected to Wi-Fi. Restart the camera and ensure your app is updated.
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29. What internet speed is needed for smooth video streaming?
We recommend at least 2 Mbps upload speed for smooth HD video streaming from your camera.
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30. My camera does not connect to campground WiFi or open WiFi network?
For customer security and privacy reasons, we do not allow Waggle cameras to stream or connect on open Wi-Fi networks that do not have a password. Please contact your campground/hotel for password-protected Wi-Fi.
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Playback & Notifications
31. How do I watch recordings or playback?
Go to the dashboard, click on Playback, select the desired date, and you can view or download the clips you need.
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32. What should I do if I cant see the playback?
If you're unable to view the playback, please contact our support team at support@mywaggle.com for assistance.
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33. How do I enable motion detection and notifications?
Open the Waggle Pet App, go to Camera Settings, and turn on Motion Detection and Notifications. Also, make sure notifications are allowed for the Waggle app in your phone's settings.
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34. How do I watch recordings or playback?
Go to the dashboard, click on Playback, select the desired date, and you can view or download the clips you need.
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35. What should I do if I cant see the playback?
If you're unable to view the playback, please contact our support team at support@mywaggle.com for assistance.
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36. How do I enable motion detection and notifications?
Open the Waggle Pet App, go to Camera Settings, and turn on Motion Detection and Notifications. Also, make sure notifications are allowed for the Waggle app in your phone's settings.
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LED Indicators
37. What does the LED light on the camera mean?
Solid Red: Power on, waiting for Wi-Fi.
Blinking Red: Wi-Fi setup mode
Blinking Blue: Connecting to Wi-Fi
Solid Blue: Connected and online
No light: Camera is off or not receiving power
Blinking Red: Wi-Fi setup mode
Blinking Blue: Connecting to Wi-Fi
Solid Blue: Connected and online
No light: Camera is off or not receiving power
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38. The LED is not turning on at all. Is my camera dead?
Check the power cable and outlet. Try a different outlet or USB adapter. If the LED still doesn't light up, contact support.
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In the App
39. Do I need the Waggle Pet App to use the AI Mini Cam?
Yes, the Waggle Pet App is required to set up the camera, view live video, receive motion alerts, and access recorded footage.
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40. Can I watch live video from the camera on the app?
Yes. You can stream live video from your AI Mini Cam directly in the app, anytime and from anywhere with network coverage.
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41. Does the AI Mini Cam send motion alerts to the app?
Yes, the app will notify you in real time when motion or activity is detected, thanks to the camera's built-in AI capabilities.
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42. What is AI detection, and how does it work in the app?
The RV Mini Cam uses AI to send alerts when it detects motion, noise, or pet activity. You can easily view these alerts and the corresponding clips directly in the app.
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43. Can I view recorded videos in the app?
Yes, you can view recorded videos using the playback feature in the app. You can also download specific clips based on your desired time period.
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44. Does the camera work with WiFi ?
The Waggle AI Mini Cam operates on WiFi only.
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45. Can I add multiple cameras to one app account?
Absolutely! You can add up to 5 cameras to one app account, so you can monitor different areas or pets from one account.
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46. What should I do if the live video isn't loading in the app?
Check your WiFi connectivity, and make sure your app is updated. If issues persist, try restarting the camera.
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Monthly
$4.99
Yearly
$29.99
RV Mini Cam Network Plans
The RV Mini Cam Network Plan provides flexible options designed for pet owners who want to keep an eye on their pets while traveling. With AI integration alerts and long-term playback features, the Network Plan ensures peace of mind during your RV adventures.
Woof Plan
Choose from various Network plans offering access to advanced monitoring features, including real-time alerts and extended video storage. A complimentary 30-day trial is available for all paid plans, allowing you to explore the full range of features risk-free.
Paid Plans
- AI Integration Alerts: Receive instant notifications based on your pet’s activity.
- Long-Term Playback: Access recorded footage for extended durations, ensuring you never miss a moment.
Refund Policy
- Free Plan: No charges apply, so no cancellation is required.
- Woof Plan: The plan is non-refundable, but you can disable auto-renewal in the Waggle app to let it expire at the end of the term.
Please note that Network Plans for camera products including RV Mini Cam are non-refundable. However, you can cancel the Network Plan anytime through the Waggle app or by contacting our support team.The Network Plan will remain active until the end of the current billing period and will then expire without renewal, ensuring no further charges.
Combo Purchases
For combo product purchases, cancellations must be made within 7 days of delivery to qualify for a refund. Refunds will be processed in line with the applicable Network Plan plan terms.
Network Plan Changes
You may switch between Network plans (e.g., from Monthly to Yearly) at any time without any administrative fees. The new plan will take effect immediately, and charges will be adjusted based on the remaining balance in your current billing cycle.
Account Management
- Network Plan settings can be managed through the Waggle App.
- If you choose to delete your Waggle account, future Network Plan renewals will cease, but no refunds will be provided for the unused portion unless the cancellation occurs within the eligible refund window.
- If the device is removed from an account while the sNetwork Plan is still active and registered to a new account, the Network Plan will expire and a new Network Plan will be required.
Need Help?
For additional details or support, please refer to the RV Mini Cam FAQ or contact our customer service team for assistance.
