RV WiFi Mini Cam
FAQs
User Guides
Setup Videos
Subscription Plans
Application & Setup
1. Does the RV Wifi Mini Cam support both 2.4GHz and 5GHz Wi-Fi?
Yes, it supports dual-band Wi-Fi (2.4GHz and 5GHz) for enhanced connectivity and flexibility.
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2. What is the camera's field of view?
RV WiFi Mini Cam features a near-360° pan and wide tilt mechanism, enabling comprehensive coverage with minimal blind spots inside your RV or vehicle.
Pan: 0° ~ 355° (almost full horizontal rotation)
Tilt: -30° ~ 77° (wide vertical viewing range)
Using the mobile app, users can remotely pan and tilt the camera to monitor every corner of the space, reducing the need for multiple cameras and ensuring complete situational awareness.
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3. Does the RV Wifi Mini Cam have night vision?
Yes, it features night visibility up to 10 meters.
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4. Is the RV Wifi Mini Cam weatherproof?
No, it is designed specifically for indoor use.
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5. How many cameras can I connect to the Waggle app?
You can connect up to 5 RV Wifi Mini Cam units to a single Waggle account.
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6. What is the maximum resolution supported by the RV Wifi Mini Cam?
The camera supports up to 3MP video resolution for clear and detailed footage.
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7. Does the RV WiFi Mini Cam support recording?
Yes, you can record videos using the record option available below the live streaming screen.
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8. What storage options are available?
The camera supports SD card storage of up to 128GB.
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9. What smart features are available in the RV Wifi Mini Cam?
It offers real-time video streaming, motion/sound detection alerts, and two-way audio communication.
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10. How do I receive alerts from the RV Wifi Mini Cam?
You will receive push notifications through the Wagglepet app. Make sure notifications are enabled in the app settings.
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11. How can I view recorded videos?
Recorded videos can be accessed from Saved Media in the camera list page.
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12. Can I control the camera's pan and tilt functions from the app?
Yes, remote pan and tilt control is available. Open the camera live stream, switch to landscape mode, and use the on-screen joystick to control movement.
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13. Is motion detection available?
Yes, the RV Wifi Mini Cam includes intelligent motion and sound detection features.
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14. What types of alerts can I expect?
You will receive push notifications for both motion and sound events.
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15. Can I adjust the sensitivity of motion detection?
Yes, you can customize motion detection sensitivity in the app settings.
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16. How do I enable two-way audio?
You can enable two-way audio directly from the live streaming page using the mic and speaker icons.
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17. Does the RV Wifi Mini Cam support auto-tracking?
Yes, it includes auto-tracking functionality for dynamic movement tracking.
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18. Can I download recorded video clips?
Yes, recorded videos can be downloaded from Saved Media. Select the clip, then tap Share and choose Save Video.
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19. How do I reconnect my camera to Wi-Fi?
Follow these steps:
Tap the Reset button in the app.
Press and hold the reset button on the RV Wifi Mini Cam until you hear a "cuckoo" sound.
Tap Next in the app and select your Wi-Fi network.
Ensure your phone's location services are enabled.
Hold your phone 5 inches from the camera and display the QR code.
Wait for the LED to turn solid blue, indicating successful connection.
Tap the Reset button in the app.
Press and hold the reset button on the RV Wifi Mini Cam until you hear a "cuckoo" sound.
Tap Next in the app and select your Wi-Fi network.
Ensure your phone's location services are enabled.
Hold your phone 5 inches from the camera and display the QR code.
Wait for the LED to turn solid blue, indicating successful connection.
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How It Works
20. How do I install the RV Wifi Mini Cam?
Simply plug in the camera, download the Waggle app, register, and connect to your Wi-Fi by following the on-screen setup instructions.
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21. What are the power requirements?
The RV Wifi Mini Cam uses a USB Type-C power supply.
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22. Can the RV Wifi Mini Cam be mounted on a wall or ceiling?
Yes, it includes a mounting bracket for versatile installation options.
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23. How does motion detection work?
The camera uses intelligent motion detection to identify activity and sends alerts to your mobile device.
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24. Can I view the camera feed remotely?
Yes, live streaming is available from anywhere through the Waggle app.
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25. How do I reset the RV Wifi Mini Cam to factory settings?
Press and hold the physical reset button on the camera for 5 seconds.
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26. How do I update the firmware?
Firmware updates can be initiated and completed directly through the Waggle app.
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Camera Connectivity & Streaming
27. Why is my RV Wifi Mini Cam showing offline in the app?
Your camera may appear offline due to a poor Wi-Fi connection or power interruption. Please ensure your camera is plugged in and your Wi-Fi network is stable. Try restarting the year.
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28. Why is my camera not streaming video in the app?
Check if the camera is online and connected to Wi-Fi. Restart the camera and ensure your app is updated.
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29. What internet speed is needed for smooth video streaming?
We recommend at least 2 Mbps upload speed for smooth HD video streaming from your camera.
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30. My camera does not connect to campground WiFi or open WiFi network?
For customer security and privacy reasons, we do not allow Waggle cameras to stream or connect on open Wi-Fi networks that do not have a password. Please contact your campground/hotel for password-protected Wi-Fi.
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Playback & Notifications
31. How do I watch playback?
Go to the camera list page and tap Playback to view past recorded events.
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32. What should I do if I cant see the playback?
If you're unable to view the playback, please contact our support team at support@mywaggle.com for assistance.
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33. How do I enable motion detection and notifications?
Open the Waggle Pet App, go to Camera Settings, and turn on Motion Detection and Notifications. Also, make sure notifications are allowed for the Waggle app in your phone's settings.
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34. How do I watch recordings or playback?
Go to the dashboard, click on Playback, select the desired date, and you can view or download the clips you need.
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35. What should I do if I can't see the playback?
Please ensure motion detection is enabled, an SD card is inserted, notifications are turned on, and your plan is active. If the issue persists, contact our support team at support@mywaggle.com for assistance.
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36. How do I enable motion detection and notifications?
Open the Waggle Pet App, go to Camera Settings, and turn on Motion Detection and Notifications. Also, ensure notifications are allowed for the Waggle app in your phone settings and that your plan is active.
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LED Indicators
37. What does the LED light on the camera mean?
Solid Red: Power on, waiting for Wi-Fi.
Blinking Red: Wi-Fi setup mode
Blinking Blue: Connecting to Wi-Fi
Solid Blue: Connected and online
No light: Camera is off or not receiving power
Blinking Red: Wi-Fi setup mode
Blinking Blue: Connecting to Wi-Fi
Solid Blue: Connected and online
No light: Camera is off or not receiving power
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38. The LED is not turning on at all. Is my camera dead?
Check the power cable and outlet. Try a different outlet or USB adapter. If the LED still doesn't light up, contact support.
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In the App
39. Do I need the Waggle Pet App to use the AI Mini Cam?
Yes, the Waggle Pet App is required to set up the camera, view live video, receive motion alerts, and access recorded footage.
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40. Can I watch live video from the camera on the app?
Yes, you can stream live video from your AI Mini Cam directly in the app anytime, as long as the camera is powered on and connected to a stable Wi-Fi network.
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41. Does the AI Mini Cam send motion alerts to the app?
Yes, the app will notify you in real time when motion or activity is detected. Ensure notifications are enabled in both the app settings and your mobile settings.
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42. What is AI detection, and how does it work in the app?
The RV Mini Cam uses AI to send alerts when it detects motion, noise, or pet activity. You can easily view these alerts and the corresponding clips directly in the app.
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43. Can I view recorded videos in the app?
Yes, you can view recorded videos using the playback feature in the app. You can also download specific clips based on your desired time period.
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44. Does the camera work with WiFi ?
The Waggle AI Mini Cam operates on WiFi only.
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45. Can I add multiple cameras to one app account?
Absolutely! You can add up to 5 cameras to one app account, so you can monitor different areas or pets from one account.
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46. What should I do if the live video isn't loading in the app?
Check your WiFi connectivity, and make sure your app is updated. If issues persist, try restarting the camera.
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Free Plan
Included
Woof Plan – Monthly
$4.99 / month
Woof Plan – Yearly
$29.99 / year
RV WiFi Mini Cam Subscription Plans
Every RV WiFi Mini Cam comes with a Free Plan at no extra cost, so you can check in on your pet from the very first trip. When you're ready for more, the Woof Plan adds smart alerts and extended playback for extra peace of mind on the road.
Plans & Pricing
| Plan | Price |
|---|---|
| Woof Plan – Monthly | $4.99 / month |
| Woof Plan – Yearly | $29.99 / year |
What's Included
Free Plan
Included with every RV WiFi Mini Cam, for the life of your camera:
- Live streaming
- 1-day playback history
Woof Plan
Everything in the Free Plan, plus:
- Smart AI alerts based on your pet's activity, including motion and sound
- 30-day playback history, so you can revisit the moments that matter
Billing & Renewals
- Your plan begins on the day you purchase it and renews automatically, so you never miss a moment.
- You can view and manage your plan anytime in the Waggle app.
Cancellations & Refunds
We want your Waggle plan to always be the right fit. If your needs change, here's how cancellations and refunds work.
Non-Monthly Plans
Includes Quarterly, Half-Yearly, Yearly, and 2-Year plans.
- When you start a new subscription: You have 7 days to cancel and receive a prorated refund. This includes first-time purchases, reactivations, and any new plan.
- When your plan renews: You have 2 days after your renewal date to cancel and receive a prorated refund.
- Planning ahead: Outside of these windows, you're welcome to schedule a cancellation during the final 30 days before your renewal date. Your plan stays fully active through the end of your billing period and simply won't renew.
Monthly Plans
Cancel within 24 hours of activation or renewal to receive a prorated refund. After that, you can cancel anytime, and your plan will stay active through the end of the current month.
Multiple Devices on One Subscription
If you cancel every device on your subscription within the refund window, you'll receive a prorated refund. If you cancel or remove just one device, the unused amount is added to your account as credit, ready to be used toward your future renewals.
A Quick Note
Cancellations made outside the refund windows aren't eligible for a refund. The good news: your plan remains fully active through the end of your current billing period. And when your Woof Plan ends, your camera automatically moves to the Free Plan, so you can keep checking in on your pet.
Changing Your Plan
As your needs change, your plan can change with them. You can switch plans anytime in the Waggle app (for example, from Monthly to Yearly), with no admin fees.
- Upgrading: You'll only pay the prorated difference, and your new features are available right away.
- Downgrading: Any unused amount from your current plan is added as credit and can be used toward your future renewals.
Adding Another Camera
When you add a camera to an existing subscription, we bring all of your devices onto one convenient billing date, so managing your plan stays simple. Your billing date resets to the day the new camera is added.
- Your new camera is billed at the standard plan price.
- Your existing camera receives credit for its unused time, so you only pay for the extra time needed to match the new billing date.
Here's how it works: You purchase a Yearly Woof Plan for $29.99 on Jan 1, then add a second camera to the same subscription on Jul 1.
| Description | Amount |
|---|---|
| New camera (Yearly Woof Plan) | $29.99 |
| Credit for 6 unused months on your existing camera | –$15.00 |
| Existing camera, extended 12 months to the new billing date | $29.99 |
| Total due on Jul 1 | $44.98 |
From then on, both cameras renew together every Jul 1. Amounts are rounded to the nearest cent.
We're Here to Help
Have a question about your plan? Our friendly support team is always happy to help.
- Chat: Available 24/7
- Phone: 855-983-5566, Monday–Friday, 10 AM–8 PM EST
- Email: support@mywaggle.com