Frequently Asked Questions

Yes, we offer discounted pricing for bulk purchases. Please contact us directly to receive a customized quote.

Once you place the order, the tracking number will be sent to you via email. Alternatively, you can track your order through your Waggle app account:
- Go to your profile.
- Select "Track Your Orders."
- Enter your order number to view the latest status.

Yes, you can cancel your order within one hour of placing it by completing the cancellation request form included in your order invoice.

If your order arrives damaged, please contact our customer support team immediately for assistance with a return or exchange.

Orders are typically delivered within 3 to 5 business days. Delivery times may vary based on your location.

We accept all major credit cards, debit cards, PayPal, and other secure online payment methods for your convenience.

You may return the Waggle Pet Monitor within 21 days of purchase for a refund, in accordance with our return and refund policy. The product must be in its original condition and packaging.

Yes, you can cancel your subscription at any time. However, please note that the service will continue until the end of your current billing cycle.

No, you cannot link your existing cellular account to a Waggle Pet App subscription. Waggle Pet Monitor comes with built-in Verizon 4G data, which cannot be changed.

You can select and purchase your subscription plan directly within the app while activating your Waggle Pet Monitor.

Yes, you can cancel your subscription directly through the app.

You may return your Waggle Pet Monitor within 21 days of purchase for a refund. The product must be in its original condition and packaging.

Contact our support team at support@mywaggle.com to request a Return Material Authorization (RMA) before shipping the item back.