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4G TravelCam

FAQs
User Guides

Installation & Setup

1. Is the 4G TravelCam easy to install?+
Yes! The 4G TravelCam is designed for quick and hassle-free installation. Its magnetic mount allows you to securely place and reposition the camera without requiring complex tools or wiring.
2. Can the camera be used both indoors and outdoors?+
Absolutely. The 4G TravelCam is IP65 weatherproof, making it suitable for both indoor and outdoor use in various weather conditions.
3. Does the camera come with a SIM card?+
Yes, the camera comes with a pre-installed 4G LTE SIM card, allowing you to connect and start using the device without additional setup.
4. Does the camera come with an SD card?+
Storage options may vary by package. The camera supports microSD cards up to 32GB for local event recording and playback.
5. Does the camera require Wi-Fi?+
No. The 4G TravelCam uses 4G LTE cellular connectivity and does not require a Wi-Fi connection.
6. Will the camera work in remote locations?+
Yes. As long as there is compatible 4G LTE network coverage from supported carriers, the camera can operate in remote locations such as farms, campsites, vacation properties, cabins, and construction sites.
7. Does the camera support solar charging?+
The camera is compatible with supported solar charging accessories, helping extend battery life in outdoor installations.

Battery & Recording

1. How long does the battery last?+
Battery life typically ranges from 30 to 45 days depending on recording frequency, live viewing duration, signal strength, and alert activity.
2. Does the camera record continuously 24/7?+
No. The 4G TravelCam uses event-based recording to optimize battery life. Recording starts when motion or AI-detected activity is identified.
3. What recording durations are available?+

Users can choose from:

  • 30 Seconds
  • 60 Seconds
  • 120 Seconds (higher battery usage)
4. Is there a battery-saving mode?+
Yes. Battery Saving Mode records 6-second event clips to maximize battery life.
5. How much footage can the camera store?+
The camera supports microSD cards up to 64GB and stores event recordings locally.
6. Can I view previous recordings?+
Yes. You can access and play back up to 30 days of recorded events directly from the SD card through the Waggle App.

AI Detection & Alerts

1. What types of AI alerts are supported?+

The 4G TravelCam supports:

  • Human Detection
  • Pet Detection
  • Motion Detection
  • Vehicle Detection
2. Will I receive real-time notifications?+
Yes. Instant push notifications are sent through the Waggle App whenever a selected event is detected.
3. Can I reduce excessive notifications?+

Yes. You can configure the Alert Interval Duration to:

  • 30 Seconds (Default)
  • 1 Minute
  • 5 Minutes
  • 10 Minutes

During the selected interval, additional notifications will be suppressed to minimize alert fatigue.

4. Can I adjust motion sensitivity?+
Yes. Motion detection settings can be customized through the Waggle App to suit your environment and monitoring needs.

Using the Waggle App

1. How do I download and set up the Waggle App?+
The Waggle App is available on both the Apple App Store and Google Play Store. After downloading the app, scan the camera QR code and follow the on-screen setup instructions.
2. What features are available in the app?+

The Waggle App provides:

  • 2K Live Video Streaming
  • Event Playback
  • AI Detection Alerts
  • Motion Sensitivity Controls
  • Privacy Mode Controls
  • Two-Way Audio
  • Video Download and Sharing
3. Can I manage multiple cameras in the app?+
Yes. Multiple 4G TravelCam devices can be added and managed from a single Waggle App account.
4. Can I download recorded footage?+
Yes. Event recordings can be downloaded from the app and saved to your mobile device.
5. Does the app support two-way communication?+
Yes. The built-in microphone and speaker allow you to listen and speak through the camera remotely.

Video & Audio

1. Does the camera have night vision?+
Yes. Infrared night vision enables clear monitoring in low-light and complete darkness, up to 10 meters.
2. Does the camera support two-way audio?+
Yes. The camera includes both a microphone and speaker, allowing real-time communication through the app.

Privacy & Security

1. Does the camera have a privacy mode?+
Yes. Privacy Mode allows you to temporarily disable monitoring whenever needed.
2. Is my footage stored locally?+
Yes. Event recordings are stored locally on the microSD card installed in the camera.